Usually Asked
Find clear answers to the most common questions about our products, services, customization, and delivery process.
Production lead time is 15–20 days after deposit and final color confirmation.
Full export documentation, neutral packaging, container loading inspection, and CIF/FOB terms are supported.
Yes. Any quality issues reported within the warranty period will be responded to promptly with solutions, including replacement if necessary.
Yes. Installation accessories such as aluminum profiles, rivets, foam filler rods, paper tape, and silicone can be supplied upon request.
Yes. Coordination with certified third-party laboratories for material testing can be arranged based on project specifications.
Our Services Question & Answer
Answers to common service-related questions including lead time, customization, logistics, support, and packaging options.
Frequently Asked Question From Clients
Clear answers to technical, quality, and product-related questions frequently raised by ACP panel buyers worldwide.
ACP refers to aluminum composite panels, made of two aluminum sheets bonded to a non-aluminum core. Commonly used for cladding, signage, and interior decoration.
Three core types are available:
PE (Polyethylene) core
FR (Fire-retardant) core
Mineral-filled core (for enhanced fire safety)
Yes, FR and mineral-filled cores are tested for fire resistance and meet global fire safety standards.
Standard width: 1220 mm. Lengths: up to 3660 mm. Thickness: 2–6 mm. Custom sizes are available.
Options include solid colors, metallic, wood, stone, brushed, mirror, matte, and high-gloss finishes.
Yes. Both color and size can be customized based on project requirements. RAL and Pantone codes are supported.
PE coating is used for interior applications. PVDF coating offers superior UV and weather resistance for exterior use.
Panels can be installed by rivets, screws, cassette systems, or structural adhesives, depending on design needs.
Service life is typically 10–15 years or more, depending on coating type and environmental conditions.
Yes. PVDF-coated panels are designed for long-term exterior performance.
Routine cleaning with neutral detergent and soft cloth is recommended. Abrasives should be avoided.
Products can be supplied with ISO 9001, CE, SGS, EN13501-1, ASTM E84, and other relevant certifications as required.
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Yes. Color cards and physical samples are available free of charge.
Standard MOQ is 600 m² per color. For special finishes or custom colors, MOQ may vary.
